Cart0 €

Terms and Conditions

1. Introductory provision

1.1. These Business Terms and Conditions govern the basic relations between the seller Alphatech Technologies s.r.o., Kostelec u Krizku 229, 251 68 Praha-vychod, Czech Republic, VAT ID CZ27577350, registered in the Commercial Register of the Municipal Court in Prague, Section C, File no. 116886 (hereinafter referred to as "Seller") and Customer (hereinafter "Buyer").
The buyer is the consumer or the entrepreneur.
Consumers are any person who, outside their business or outside the scope of their own occupation, enters into a contract with or otherwise acts with the Seller.
An entrepreneur is one who independently carries out gainful activity on his own account and responsibility in a trade or similar manner with the intention to do so consistently for the purpose of profit. For the purposes of consumer protection, any person who concludes contracts related to his own business, production or similar activities or in the independent exercise of his profession, or a person acting on behalf of or on behalf of the entrepreneur is also considered an entrepreneur.
1.2. A business relationship arises when the buyer gives the seller all the information required to enter into a valid order. These are the basic details of the buyer (name, surname, address, telephone number, e-mail address or other data to be included in the purchase documents) necessary for the orderly execution of the order.
A business relationship can be established by sending a binding order in the online store system - a valid business relationship is established after selecting the goods and filling in all the required data in the online store environment.

2. Purchase of goods - conclusion of purchase contract

2.1. The web interface of the store contains a list of goods offered by the seller for sale, including the prices of individual goods offered. The prices of the goods offered include VAT and all related charges. The offer to sell the goods and the prices of those goods remain in effect as long as they are displayed in the store's web interface. This provision does not limit the seller's ability to conclude a purchase agreement under individually agreed conditions. All offers of sale of goods placed in the web interface of the shop are non-binding and the seller is not obliged to conclude a purchase agreement regarding these goods.
2.2. The store web interface also contains information about the costs associated with packaging and delivery of the goods. Information about the costs associated with packaging and delivery of the goods listed in the web interface of the shop is valid only in cases where the goods are delivered within the territory of the Czech Republic.
2.3. To order the goods, the buyer fills in the order form in the web interface of the shop. In particular, the order form contains information about:
- ordered goods (the buyer inserts the ordered goods into the electronic shopping cart of the web interface of the shop),
- the method of payment of the purchase price of the goods, details of the required method of delivery of the ordered goods, and
- information on the cost of delivery (hereinafter referred to as "order").
2.4. The buyer sends the order by clicking on the "Binding order" button. The data listed in the order they are deemed correct by the seller. The contractual relationship between the Seller and the Buyer arises upon delivery of the order acceptance (acceptance) sent to the Buyer by e-mail to the Buyer's e-mail address.
2.5. Depending on the nature of the order (quantity of goods, purchase price, estimated shipping costs), the seller is always entitled to ask the buyer for additional confirmation of the order (for example in writing or by phone).
2.6. The Buyer acknowledges that the Seller is not obliged to conclude a purchase contract, especially with persons who have previously materially breached the Purchase Agreement (including Terms and Conditions).
2.7. The buyer agrees to use the means of distance communication to conclude the purchase contract. The costs incurred by the buyer when using means of distance communication in connection with the conclusion of the purchase contract (the cost of internet connection, the cost of telephone calls) are paid by the buyer himself.

3. Price of goods and payment terms

3.1. The price of the goods and any costs associated with the delivery of the goods under the purchase contract may be paid by the buyer to the seller in the following way:
- by bank transfer to the account of the seller:
Komercni banka, account number: 43-7671450207/0100 ; IBAN: CZ0801000000437671450207 ; SWIFT: KOMBCZPPXXX
3.2. Together with the purchase price, the Buyer is also obliged to pay the Seller the costs associated with packaging and delivery of the goods. Unless expressly stated otherwise, the purchase price is also understood to include the costs associated with the delivery of the goods.
3.3. In the case of payment when picking up the goods in the seller's shop or in the case of cash on delivery, the purchase price is payable upon receipt of the goods.
3.4. According to the Act on Registration of Sales, the Seller is obliged to issue a receipt to the Buyer. At the same time, he is obliged to register the received sales with the tax administrator on-line; in case of technical failure then within 48 hours at the latest.
3.5. The Seller is entitled, especially if the Buyer does not provide additional confirmation of the order, to demand payment of the entire purchase price before sending the goods to the Buyer.
3.6. Any discounts on the price of goods provided by the Seller to the Buyer cannot be combined.
3.7. If it is customary in the course of trade or if it is stipulated by generally binding legal regulations, the Seller shall issue a tax document - invoice for the payments made under the Purchase Contract to the Buyer. The seller is a payer of value added tax.
For delivery of goods we use the company GLS, the price of transport is EUR45.00, VAT tax excluded.

4. Delivery Terms

4.1. The Buyer is entitled to withdraw from the Purchase Contract in accordance with Section 1829 (1) of the Civil Code within fourteen (14) days of receipt of the goods. Withdrawal from the Purchase Contract must be demonstrably delivered to the Seller within fourteen (14) days of receipt of the goods, to the Seller's registered office or to the Seller's e-mail address.
4.2. In case of withdrawal from the contract pursuant to Article 5.1 of the Terms and Conditions, the purchase contract is cancelled from the beginning. The goods must be returned to the Seller within 2 working days of the Seller's withdrawal from the contract. Goods must be returned to the Seller undamaged and unused and, if possible, in the original packaging. The Buyer shall bear the costs of returning the goods to the Seller, even if the goods cannot be returned by their usual postal route due to their nature.
4.3. Within ten (10) days of returning the goods to the Buyer, the Seller is entitled to review the returned goods, in particular to determine whether the returned goods are damaged, worn or partially consumed.
4.4. In case of withdrawal from the contract pursuant to Article 5.1 of the Terms and Conditions, the Seller shall return the purchase price (excluding the costs incurred for the delivery of the goods) to the Buyer within ten (10) days of the end of the period for review of the goods under Art. 4.3 of the Terms and Conditions, cashless to the account specified by the Buyer.
4.5. The Buyer acknowledges that if the goods returned by the Buyer are damaged, worn or partially consumed, the Seller shall be entitled to compensation for the damage incurred by the Buyer. The Seller is entitled to unilaterally set off the claim for damages against the Buyer's claim for refund of the purchase price.

5. Transport and delivery of goods

5.1. The way of delivery of goods is determined by the buyer, unless stated otherwise in the purchase contract.
5.2. If the Seller is obliged under the Purchase Contract to deliver the goods to the place specified by the Buyer in the order, the Buyer is obliged to accept the goods upon delivery. If the buyer does not take over the goods at delivery, the seller is entitled to withdraw from the contract.
5.3. In the event that the goods must be delivered repeatedly or in any other way than stated in the order for reasons on the part of the buyer, the buyer is obliged to pay the costs associated with repeated delivery of the goods, respectively. costs associated with other means of delivery.
5.4. Upon receipt of the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and in case of any defects to notify the carrier immediately. In the event of a breach of the packaging proving the unauthorized entry into the consignment, the Buyer does not have to take over the consignment from the carrier. By signing the delivery note, the buyer confirms that the shipment of the goods has met all the conditions and requirements and any subsequent complaint regarding the breach of the package may not be taken into account.

6. Protection of personal data and sending business messages

6.1. The protection of personal data of the buyer, who is a natural person, is provided by Act No. 101/2000 Coll., On Personal Data Protection, as amended.
6.2. The Buyer agrees with the processing of his / her personal data (name and surname, home address, e-mail address, telephone number) by the Seller for the purpose of realization of rights and obligations under the Purchase Agreement and, in case of consent, for the purpose of sending information and commercial communications to the Seller.
6.3. The Seller may authorize a third party to process the Buyer's personal data as a processor. Except for persons transporting goods, personal data will not be passed on to third parties without the Buyer's prior consent. The seller uses personal data only for his own records. The Seller does not sell, transfer or disclose personal data to third parties. However, the Seller reserves the right to use or transmit any information that is necessary to comply with the law, to protect the integrity of the network, to meet the Buyer's request or in the course of public prosecution and investigation.
6.4. Personal data will be processed indefinitely. The Buyer has the right to access his / her personal data, the right to correct it, and other legal rights to such data. Personal data can be removed from the database based on the customer's written request.
6.5. The buyer confirms that the personal information provided is accurate and that he / she has been informed that it is a voluntary provision of personal data. The Buyer declares that he has been instructed that he may revoke his consent to the processing of personal data in relation to the Seller by a written notification delivered to the Seller's address.
6.6. We use codes from Google, Inc. on this site ("Google") to help us analyze web visitors' behavior. We use Google Analytics provided by Google. Google Analytics uses "cookies" that are text files stored on your computer to analyze how users use this site. Information generated by cookies about your use of the site (including your IP address) will be transmitted by Google and stored on servers in the United States.
Google will use this information for the purpose of evaluating the use of the site and reporting on its activity to its operators, and for providing other services related to site activity and Internet use at all. Google may also provide this information to third parties if required by law or if such third parties process this information for Google. Google will not associate your IP address with any other data at its disposal. You may refuse to use cookies by selecting the appropriate settings in your browser, but be aware that if you do so, you will not be able to fully utilize the full functionality of this site. By using this site, you consent to the processing of data about you by Google in the manner and for the purpose set forth above.
For detailed information about Google Analytics and privacy, please visit:
To prevent tracking, you can install the add-on to your web browser: (

7. Warranty and claims

(information on rights arising from defective performance as well as on rights of guarantee and other conditions for the exercise of these rights)
7.1. All goods are provided by the Seller with a warranty according to the valid legal regulations, which is currently 24 months from the date of sale.
7.2. The rights and obligations of the contracting parties regarding the liability of the seller for defects, including the warranty liability of the seller, are governed by the relevant generally binding regulations (in particular, the provisions of Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174 of the Civil Code).
7.3. The seller is responsible to the buyer for that
- the item sold is free of defects
- the goods are fit for the purpose indicated for their use by the seller or for which goods of this kind are usually used
- the goods correspond to the quality or design of the agreed sample or template, if the quality or design was determined according to the agreed sample or template,
7.4. In the event that the item is not in conformity with the purchase contract upon receipt by the buyer, the buyer has the right for the seller to bring the item free of charge and without undue delay to the condition of the purchase contract, according to the buyer's request, either by exchange of the item or its repair; if this is not possible, the buyer may request a reasonable discount on the price of the item or withdraw from the contract. This does not apply if the buyer knew about the contradiction with the purchase agreement before taking over the goods or caused the contradiction with the purchase contract himself.
7.5. Please send the claimed goods to:
Alphatech Technologies s.r.o., Kostelec u Krizku 229, 251 68 Praha-vychod, Czech Republic

Goods should be sent only to the given address, elsewhere will not be taken over. The seller does not accept the goods sent on delivery.

8. Final Provisions

8.1. Amendments and supplements to the Purchase Agreement or Terms and Conditions require written form.
8.2. The Seller reserves the right to change the wording of the Terms and Conditions.
Model withdrawal form within 14 days: withdrawal form